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SaaS Trap

9 min read

The SaaS Trap: When Point Solutions Block Common Sense

Picture of Chris Carolan Chris Carolan:

The Context Engineering Irony You know your customer service team needs complete customer context when someone calls with a problem. This isn't...

Value-First Framework Value Trap SaaS Trap Value-First Context
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9 min read

The Value-First Context Manifesto: Breaking Free from the SaaS Trap

Picture of Chris Carolan Chris Carolan:

From Tool Proliferation to Human-AI Context Intelligence

Value-First Framework Value Reality SaaS Trap Value-First Context
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