9 min read
The B2B Trap: When Internal Processes Fight Human Reality
The Pop-Up Paradox You know that marketers hate pop-ups. We all do. They interrupt our reading, block content we want to see, and feel manipulative....
Value Trap (2)
9 min read
The SaaS Trap: When Point Solutions Block Common Sense
The Context Engineering Irony You know your customer service team needs complete customer context when someone calls with a problem. This isn't...
6 min read
The Industrial Trap: How Business Innovation Created Systemic Friction
A Century of Control Systems This comprehensive historical analysis reveals how well-intentioned business innovations systematically created...